Terms & Conditions
Guidelines for a Clear and Trusted Partnership
By accessing and using the services provided by WoodenHousing ("the Platform"), you ("the User") agree to be bound by these Terms and Conditions ("Terms"). These Terms govern your access to and use of the services offered by WoodenHousing. If you do not agree with any part of these Terms, you must not use the Platform.
Services Offered
WoodenHousing specialises in the design and construction of custom wooden homes. Our services include:
- Site evaluation
- Design consultation
- Material sourcing
- Project management
- Construction and delivery of the wooden home
- The specific scope of work and project details will be outlined in a formal agreement prior to the commencement of any project.
Use of the Platform
a) Account Information: You agree to provide accurate and complete information when creating an account and to keep this information updated.
b) Restrictions: You are prohibited from engaging in any activity that would modify, copy, distribute, or interfere with the Platform or Services in any unauthorized manner. This includes reverse engineering, decompiling, or creating derivative works.
c) Compliance: You agree to use the Services in accordance with these Terms and applicable laws and regulations.
Payment Terms
The project price will be determined based on various factors, including square footage and customisations. A deposit of 30% is required to initiate the project, with the remainder to be paid in scheduled installments. All payments must be made within 15 days of the invoice date.
Modifications and customisations
Requests for modifications or customisations after project commencement must be submitted in writing. Additional charges may apply.
Materials and Sourcing
WoodenHousing is responsible for sourcing all materials, which will meet industry standards for quality and sustainability. Clients are not permitted to supply their own materials.
Project Timelines
Project timelines are subject to change due to unforeseen circumstances. Any changes will be communicated to the client as soon as possible.
Cancellation Policy
Clients may cancel their project within 7 days of contract signing for a full refund of the deposit. Cancellations after this period may result in a partial refund.
Warranty and Liability
WoodenHousing offers a 3-year warranty covering structural integrity and workmanship. We are not liable for damages arising from improper maintenance or third-party modifications.
Intellectual Property
All intellectual property rights related to the Platform and Services are owned by WoodenHousing. Users are granted a limited, non-exclusive license to use the Platform and Services in accordance with these Terms.
Indemnity
You agree to indemnify WoodenHousing against any claims, damages, or costs arising from your use of the Services or violation of these Terms.
Data Use Consent
You consent to the collection and use of your information in accordance with our Privacy Policy and for the purposes of analytics and service improvement.
Modifications to Services
WoodenHousing reserves the right to modify or discontinue the Services at any time without liability.
Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Any disputes will be resolved through arbitration in Noida in accordance with the Arbitration and Conciliation Act, 1996.
Miscellaneous
These Terms constitute the entire agreement between you and WoodenHousing regarding the Services. We reserve the right to modify these Terms at any time. If any part of these Terms is found to be unenforceable, the remaining terms will still apply.
Contact Information
For any questions or concerns regarding these Terms, please contact us at info@woodenhousing.com or reach us through our WhatsApp.